Skip to content
  • Prom Dresses
    • All Prom Dresses
    • Sleeveless Prom Dresses
    • Simple Prom Dresses
    • Long Sleeves Prom Dresses
    • Mermaid/Trumpet Gowns
    • Satin Prom Dresses
    • Classic Prom Dresses
    • One Shoulder Dresses
    • Strapless Prom Dresses
    • Sequins Prom Dresses
  • Wedding Dresses
    • All Wedding Dresses
    • Beach Wedding Dresses
    • Boho Wedding Dresses
    • V-Neck Wedding Dresses
    • Illusion Wedding Dresses
    • Mermaid Wedding Dresses
    • Long Sleeves Wedding Dresses
    • Strapless Wedding Dresses
    • Off Shoulder Wedding Dresses
    • Open Back Wedding Dresses
  • Homecoming
    • All Homecoming Dresses
    • A-line Homecoming Dresses
    • Bodycon Dresses
    • Sequines Homecoming Dresses
    • Satin Homecoming Dresses
  • Mother of Bride/Groom
  • Evening Dresses
  • Formal Dresses
  • Bridesmaid Dresses
  • Testimonials
Log in
  • Facebook
  • Pinterest
  • Instagram
GUIUU
  • Prom Dresses
    • All Prom Dresses
    • Sleeveless Prom Dresses
    • Simple Prom Dresses
    • Long Sleeves Prom Dresses
    • Mermaid/Trumpet Gowns
    • Satin Prom Dresses
    • Classic Prom Dresses
    • One Shoulder Dresses
    • Strapless Prom Dresses
    • Sequins Prom Dresses
  • Wedding Dresses
    • All Wedding Dresses
    • Beach Wedding Dresses
    • Boho Wedding Dresses
    • V-Neck Wedding Dresses
    • Illusion Wedding Dresses
    • Mermaid Wedding Dresses
    • Long Sleeves Wedding Dresses
    • Strapless Wedding Dresses
    • Off Shoulder Wedding Dresses
    • Open Back Wedding Dresses
  • Homecoming
    • All Homecoming Dresses
    • A-line Homecoming Dresses
    • Bodycon Dresses
    • Sequines Homecoming Dresses
    • Satin Homecoming Dresses
  • Mother of Bride/Groom
  • Evening Dresses
  • Formal Dresses
  • Bridesmaid Dresses
  • Testimonials
Log in Cart

Item added to your bag

View bag

How can we help you?

Here, you'll find answers to frequently asked questions about shopping in stores and ordering online.

Scroll to learn more! contact us

Frequently Asked Questions

  • Jump to:
  • Returns & Exchanges
  • Payment Method
  • Company
  • Your Order
  • Shipping
  • International Order
  • As you shop
  • Your account
  • What items can I return or exchange?
  • How do I return items?
  • How do I exchange items?
  • Can I change my order ( Size or Color )?
  • When will I receive my return refund?
  • General return policy.
  • Cancellation Policy.
  • Does guiuu.com offer special financing or layaway plans?
  • What payment methods does guiuu.com accept?
  • I couldn't pay with my credit or debit card.
  • Is guiuu.com trustworthy?
  • Do you accept wholesale?
  • What's my order status?
  • How do I track my order?
  • How is sales tax calculated?
  • How long does it take to ship my order?
  • How much does shipping cost?
  • Where do you ship to?
  • How do I make a return?
  • How long will it take to receive the product I ordered?
  • Are deliveries made to P.O. Boxes or Military APO/FPO addresses?
  • Why does the tracking number appear as invalid?
  • What steps can I take if the tracking indicates delivery, but I haven't received the package?
  • Does GUIUU offer shipping services to my country?
  • Do you ship to my country?
  • What are my payment options?
  • How long does international delivery take?
  • Are international orders subject to customs duties/taxes?
  • Distinct requirements of particular countries and regions.
  • How do I apply a promo code to my purchase?
  • Can I use more than one promo code?
  • What are your promo code policies?
  • How far in advance should I order my wedding dress?
  • How far in advance should I order bridesmaid dresses?
  • What is "made to order"?
  • How do I find my size?
  • How do I reset my account password?
  • How do I unsubscribe from email?

Subscribe to our emails

By entering your email, you are signing up to receive GUIUU promotional emails. You are also agreeing to our Privacy Policy, You may unsubscribe at any time.

  • Facebook
  • Instagram
  • Pinterest
  • Search
  • Account
  • Contact Us
  • Help & FAQs
  • Return/Exchange
  • Shipping Policies
  • About
  • Payments
  • Size Guide
  • Privacy policy
  • Terms of service
  • Intellectual property rights
  • © 2024, GUIUU
Payment methods
  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Maestro
  • Visa
  • JCB
  • Klarna
  • Apple Pay
  • Google Pay
  • Choosing a selection results in a full page refresh.
  • Opens in a new window.